Terms of Use

Last updated: 30 September 2026

About this website

This website is operated by Team Eleven, Kolkata, India ("we", "us"), and gives general information about our Port Eleven China-to-India import, sourcing and indenting service. By using this website, you agree to these terms.

Information only, not an offer

Content on this site, including timelines, turnaround times, categories and examples, is general information and may change. It is not a binding offer or quotation. Any engagement, including its scope, costs, timelines and responsibilities, is governed only by the written quotation or agreement we share with you.

Imports and compliance

All imports are subject to Indian law, including customs regulations, BIS/QCO certification, DGFT policy and applicable duties and taxes. Eligibility, duty rates and clearance timelines depend on the product and on the regulations in force at the time of shipment. We will guide you through these requirements, but the final decisions rest with the relevant authorities.

Images and content

Some photographs on this site are illustrative and may not show our own facilities or shipments. The site's text, design and the PORT11 name and logo belong to Team Eleven and may not be reused without permission.

Links and third parties

Links to WhatsApp, email and other third-party services are provided for convenience. We are not responsible for their content or practices.

Liability

We work hard to keep this site accurate, but it is provided "as is", without warranties. To the extent permitted by law, we are not liable for any loss arising from use of, or reliance on, this website alone.

Governing law

These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Kolkata, West Bengal.

Contact

Questions? Email port11@gmail.com or WhatsApp +91 98362 26391.